The Answers You Need
At GradMinds.com, we are committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Any questions regarding this policy should be sent to
Who are we?
We’re GradMinds.com, dedicated to providing a free blogging service that covers a broad spectrum of topics, as well as academic support services. We are a registered company in the UK (company no: 11631622).
How do we collect information from you?
We obtain information about you when you use our website to make a booking for one or more of our services, or when you contact us about our services via email, or if you sign up to our blog.
How is your information used?
We may use your information to:
Process a payment transaction
Process bookings/orders/blogs you have submitted
Process applications for a reviewer or to be an academic adviser
Sending you communications which you have requested and that may be of interest to you
Seeking your views or comments on the services we provide
Dealing with entries for a blog
Keeping a record of your relationship with us
How long is your information kept for?
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. accounting purposes).
We review our retention periods on a regular basis.
How will we use theinformation about you?
Information you provide to us is used to process your order and to post services of other products and services we offer on our site.
Your contact details will be shared with the academic advisor you have selected to provide you a service, so they can get in touch with you. We will use your email address as part of allowing you access to our site services and to contact you with important information about any changes to the booking you have placed.
We do not sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes.
Keeping your information safe
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.
Any sensitive information (such as credit or debit card details) is encrypted and protected through a service provided by Stripe. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Changes to this policy
Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you're happy with any changes. If we make any significant changes we'll make this clear on this website.
Review of this policy
We keep this policy under regular review. This policy was last updated in November 2018.